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Working with others
We provide courses and programs that support staff to build positive work environments that bring out the best in everybody. Staff are our most important resource; high quality services can only be provided when people work together towards common goals as part of a team.
| Study mode | Course details | Duration |
|---|---|---|
| Virtual tutorial |
Being Assertive in the Workplace — In this short course you will learn what assertive communication is, so you can begin to get your point across in a way that is respectful, without being aggressive or passive. Learn more... |
1 hour |
| Face to face |
— Effective recruitment and employee selection ensures that the right people are placed in the right job. In this course you will learn the critical skills required to prepare for candidate selection, conduct successful interviews, make selection decisions, and manage the recruitment cycle in alignment with organisational objectives. Learn more... |
8 hours |
| Face to face |
— A healthy team dynamic is essential to any productive work environment, with employees who work in high-performing teams being more motivated and engaged. This course will highlight the values and principles and provide a practical approach to building and managing a healthy team. Learn more... |
8 hours |
| Face to face |
Clinical Supervision – Foundations — This one-day course is a foundational level supervision course aiming to equip you to be able to effectively establish and maintain a supervision relationship with staff. Learn more... |
8 hours |
| Face to face |
Clinical Supervision – Intermediate — This interprofessional course gives participants the opportunity to further develop their supervision skills. Learn more... |
8 hours |
| Face to face |
— At some time or another, a challenging conversation may arise in the workplace, usually due to miscommunication or lack of communication. These conversations can be uncomfortable but avoiding them can create other adverse outcomes. Learn more... |
2 days |
| Face to face |
Coaching Conversations for Growth — As a leader, using coaching conversations in the workplace develops and inspires your staff and team to maximise their personal and professional potential. Benefits in the workplace include increased job satisfaction, confidence, positive change and well-being. Learn more... |
2 days |
| Virtual tutorial |
Coaching Conversations for Managers — Coaching is an approach that you can use as a manager in developing and managing your staff. This short session will discuss the importance of communication skills in coaching, introduce you to coaching concepts, and provide you with an overview of the GROW coaching model as a simple method for goal setting and problem solving. Learn more... |
1 hour |
| Face to face |
Colleague Cares Peer Responder Workshop — There is now widespread acknowledgement in healthcare literature of the distress which can be experienced by healthcare workers who are involved in an adverse event or unexpected patient outcome. Learn more... |
3.5 hours |
| Virtual tutorial |
Communication Styles in Challenging Conversations — This short session will provide you with an overview of the four different communication styles that may present in challenging conversations. Learn more... |
1 hour |
| Face to face |
— Dealing with conflict has always been an essential, but perhaps challenging, skill for effective managers to master. This course will explore the different types and possible dynamics of conflict, so you can gain a strong insight into why people act the way they do. Learn more... |
8 hours |
| Face to face |
Develop your Team with Coaching and Feedback — Ongoing dialogue is crucial to staff engagement and performance. Having regular coaching and feedback conversations with your staff will build capability, performance, and engagement. In this course, you will learn the foundations of effective feedback and ‘in the moment’ coaching skills that will help you have better conversations with your staff. Learn more... |
8 hours |
| Face to face |
Effective Grievance Management — Grievances occur in every workplace and handling them positively is important for maintaining a harmonious and productive work environment. Grievance management is all about how well the problems are addressed and solved. This course will enhance your general understanding of the different types of grievances and best practice principles for managing grievances. Learn more... |
1 day |
| Face to face |
Emotional Intelligence in the Workplace — Emotional intelligence involves the ability to understand and manage your own emotions, as well as recognise and influence the emotions of those around you. There is strong evidence that emotional intelligence can enhance psychological well-being and is an important factor in improving work performance. Learn more... |
1 day |
| Face to face |
Enhancing and Managing Staff Performance — Performance management is widely advocated as a way to develop and motivate employees towards higher levels of performance. This course will explore the essential elements that are crucial for success. Learn more...
|
2 days |
| Virtual tutorial |
Facilitated Discussions – Preparing for Success — This short course is to assist you with practical suggestions on how to conduct a facilitated discussion between two employees who are experiencing work-related conflict or other grievance. Learn more... |
1 hour |
| Virtual tutorial |
— This session offers an Introduction to Performance Monitoring, Systems Improvement, and Innovation Unit for managers in Sydney Local Health District. It will provide a general overview of the stakeholder service – who they are, what they do, services offered, and how to access these services. Learn more... |
1 hour |
| Virtual tutorial |
Getting Started for Managers – An Introduction to Sydney Education — This session offers an Introduction to Sydney Education for managers in Sydney Local Health District. It will provide a general overview of the stakeholder service – who they are, what they do, services offered, and how to access these services. You will have an increased understanding of Sydney Education, their roles and responsibilities, and how it can support you as a manager. Learn more... |
1 hour |
| Virtual tutorial |
Getting Started for Managers – An Introduction to the Clinical Governance Unit — This session offers an Introduction to Clinical Governance for managers in Sydney Local Health District. The session provides a general overview of the stakeholder service – who they are, what they do, services offered, and how to access these services. You will have an increased understanding of the Clinical Governance Department, their roles and responsibilities, and how it can support you as a manager. Learn more... |
1 hour |
| Virtual tutorial |
Getting Started for Managers – An Introduction to the Finance Department — This session offers you an Introduction to the Finance Department for managers in Sydney Local Health District. It will provide a general overview of the stakeholder service – who they are, what they do, services offered, and how to access these services. You will have an increased understanding of the Finance Department, their roles and responsibilities, and how it can support you as a manager. Learn more... |
1 hour |
| Virtual tutorial |
Getting Started for Managers – An Introduction to the Management Accountability Framework — This short course is for managers who want to have an increased understanding of the Management Accountability Framework. You will learn how the core expectations relate to your role and the District's organisational objectives and explore how this framework can support you as a manager. Learn more... |
1 hour |
| Virtual tutorial |
Getting Started for Managers – An Introduction to Work, Health and Safety — This session offers an Introduction to the Work, Health and Safety Department for managers in Sydney Local Health District. It will provide a general overview of the stakeholder service – who they are, what they do, services offered and how to access these services. Learn more... |
1 hour |
| Virtual tutorial |
Getting Started for Managers – An Introduction to Workforce Services — This session offers an Introduction to the Workforce Service for managers in Sydney Local Health District. It will provide a general overview of the stakeholder service – who they are, what they do, services offered and how to access these services. You will have an increased understanding of the Workforce Service, their roles and responsibilities, and how it can support you as a manager. Learn more... |
1 hour |
| Virtual tutorial |
— Giving feedback can be challenging. This short course is to assist you with practical suggestions on giving effective feedback in the workplace. Key components of effective feedback will be covered as well as different models for giving feedback. Aspects of what constitutes a ‘feedback culture’ are also explored. Learn more... |
1 hour |
| Face to face |
In-Charge Workshop for Nurses and Midwives — This one-day workshop is designed to equip registered nurses and midwives for the role of team leader or in-charge of shift. Learn more... |
8 hours |
| Face to face |
Leadership and Management Skills — This two-day leadership and management course is designed to develop your personal and professional skills, will help you to build an effective team, and improve your approach to leading and managing people in Sydney Local Health District. Learn more... |
2 days |
| Virtual tutorial |
Leadership and Management – What is the Difference? — Understanding the difference between leadership and management is essential for effective leadership development. In this course, you will discover your leadership style, whether you are task or people focused or perhaps exhibit varying degrees of both. Learn more... |
1 hour |
| Face to face |
— Are you responsible for making change happen in your team? This two-day workshop provides practical application of change leadership theory and tools in a healthcare setting. Learn more... |
2 days |
| Virtual tutorial |
— This session will prepare you with the knowledge and skills required to manage meetings effectively and efficiently. Learn more... |
1 hour |
| Virtual tutorial |
— Unsatisfactory performance must be well managed. This short course will provide you with the skills required to allow your employee to improve their performance within a reasonable timeframe. Resolving a performance problem is not an easy task, but having an objectively planned course of action will help you to effectively deal with these types of situations. Learn more... |
1 hour |
| Face to face |
— In this nationally recognised program, participants will develop the knowledge and skills needed to effectively recognise, communicate with and support people experiencing mental health issues until they can access professional mental health services. Learn more... |
2 days |
| Virtual tutorial |
Navigating the Performance Development Process — The fundamental goal of performance management is to promote and improve employee effectiveness. This short course will help you to better navigate the continuous process of planning, monitoring, reviewing, and rewarding employee performance. Learn more... |
1 hour |
| Face to face |
— Preceptorship is recognised as a vital component of providing support to nurses and midwives as they transition into a new work environment. This course supports participants to develop the knowledge, skills and attitude needed to become a Sydney Local Health District preceptor. Learn more... |
2 days |
| Virtual tutorial |
Preparing for and Having a Challenging Conversation — This short session will prepare you for challenging conversations. You will learn some simple guidelines that you can use to communicate more confidently under difficult situations. Learn more... |
1 hour |
| Virtual tutorial |
Prevention and Management of Bullying in NSW Health — This virtual masterclass will provide an overview of the different pieces of legislation that direct the way we approach preventing and managing unacceptable workplace behaviour in NSW Health as outlined in PD2023_024 Prevention and Management of Bullying in NSW Health policy. Learn more... |
1 hour |
| Face to face |
— This course provides the learner with a foundational understanding of the key neurobiological and theoretical components of distress. The learner will gain practical strategies to implement with patients who are experiencing distress. Learn more... |
1 day |
| Virtual tutorial |
R U OK? Having the Conversation — A conversation could change a life… Got a feeling that someone you know or care about it isn’t behaving as they normally would? Perhaps they seem out of sorts? More agitated or withdrawn? Or they’re just not themselves. Trust that gut instinct and act on it. Learn more... |
30 minutes |
| Face to face |
— Teaching on the Run was developed by two academics from The University of Western Australia (TELL Centre). This program is well respected and has been delivered widely across Australia. Teaching On The Run aims to help participants increase their skills and confidence in teaching and supervising in the clinical setting. Learn more... |
2.5 days |
| Face to face |
The Neurobiology of Stress: Managing the Stress Response — This course outlines the neurobiological, psychological, and behavioural aspects of stress and the dangers of chronic stress. Learn more... |
8 hours |
*We're redeveloping slhd.health.nsw.gov.au/sydney-education – more features and courses will be added over time.