About this course

Unsatisfactory performance must be well managed. This short course will provide you with the skills required to allow your employee to improve their performance within a reasonable timeframe. Resolving a performance problem is not an easy task, but having an objectively planned course of action will help you to effectively deal with these types of situations.

Topics covered in this course include use of the development performance framework, identifying areas of underperformance, strategies to deal with underperformance, and how to have the conversation with the staff involved.

Who should attend?

This course is appropriate for human resources professionals, managers, and supervisors responsible for the performance development and management of employees.

What will you learn?

By the end of this course, you will be able to:

1. Apply best performance management processes
2. Establish clear expectations to improve performance
3. Identify, address, and minimise employee underperformance

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