R U OK? Having the Conversation
Working with others | Course category:
Duration: 30 minutes |
Study mode: Virtual tutorial |
Pre-requisites: n/a |
About this course
A conversation could change a life…
Got a feeling that someone you know or care about it isn’t behaving as they normally would? Perhaps they seem out of sorts? More agitated or withdrawn? Or they’re just not themselves. Trust that gut instinct and act on it. Learn more about the signs and when it's time to ask R U OK?
This short session will prepare you to have a meaningful conversation with somebody who you think might be struggling.
Who should attend?
This course is recommended for all staff.
What will you learn?
By the end of this course you will be able to:
- Ask R U OK?
- Apply the four steps in the R U OK? Conversation
- Identify services that can be accessed for people that need more support
Topics covered:
- Managing emotions
- Anticipating issues
- Managing expectations
- Using neutral professional language
- Assessing the environment
- Using common ground