About this course

The Respecting the Difference learning pathway contains two components - mandatory eLearning and local face-to-face training.

The face-to-face "Respecting the Difference: Be the Difference" builds upon the knowledge gained in the eLearning, and engages with action-based learning encouraging staff to:

• Identify and reflect on unconscious bias and the definition of cultural safety,
• Consider scenarios and how to identify and action changes,
• Consider personal and service level opportunities to implement learnings in the day-to-daywork environment.

Who should attend?

This course is mandatory for all staff of NSW Health 

What will you learn?

By the end of this course you will be able to:

1. Identify ways you can work more effectively with Aboriginal patients, clients and staff using holistic and trauma informed approaches to service delivery 
2. Demonstrate and apply an understanding of the Aboriginal perspective of health and wellbeing when working with the local Aboriginal community. 
3. Implement improvements in the service environment that increase cultural safety. 
4. Demonstrate a commitment to equity, cultural sensitivity and accessibility to health services for Aboriginal people. 
5. Identify and fulfil responsibilities relating to relevant Aboriginal policies and procedures. 
6. Identify local Aboriginal programs, staff, community services and other resources (including Elders) that support health service delivery to Aboriginal people.
7. Demonstrate ways of building rapport and skills in communicating positively with Aboriginal people.

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