About this course

This one day program equips managers and team leaders with practical coaching skills they can apply immediately in the workplace. Participants learn how to use the proven framework of the GROW model, practice through real scenarios, and build confidence in having meaningful coaching conversations. The result is stronger engagement, navigating challenges and setbacks more positively, improved well-being and performance, and a culture where employees feel supported to take ownership of their growth.

Who should attend?

Leaders, managers and people in senior roles who are wanting to develop their skills and bring out the best in others.

What will you learn?

By the end of this course, you will be able to:

1. Understand coaching principles and use the GROW model to structure a coaching conversation.
2. Define the difference between coaching, mentoring, supervision and counselling.
3. Understand how to foster psychological safety in coaching conversations.
4. Engage in active listening to facilitate an effective coaching conversation.
5. Use powerful questions to develop new perspectives and explore goals leading to positive change.

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