About this course

Coaching is an approach that you can use as a manager in developing and managing your staff. This short session will discuss the importance of communication skills in coaching, introduce you to coaching concepts, and provide you with an overview of the GROW coaching model as a simple method for goal setting and problem solving.

Who should attend?

This course is appropriate for managers and staff members who aspire to management as part of their career progression.

What will you learn?

By the end of this course, you will be able to:

1. Build knowledge and skills for coaching as a manager.
2. Explain coaching principles.
3. Identify key communication factors in coaching.
4. Appreciate the application of the GROW coaching model.

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