Off
Business skills
We provide courses and programs that ensures staff have the skills and support to do their jobs well. This includes business and administrative skills that support the delivery of high-quality patient and family centred care.
| Study mode | Course details | Duration |
|---|---|---|
| Face to face |
Accelerated Implementation Methodology — The Accelerating Implementation Methodology is a practical methodology to manage the human elements of change. It is designed to assist you in systematically identifying personal and organisational or cultural barriers to change and provide tactics to help you increase readiness for change. It supports the delivery of projects on time, on budget and within scope. Learn more... |
2 days |
| Face to face |
— Are you wanting to learn the basic skills needed to use a computer, including use of the internet? This course has been purposely designed for Sydney Local Health District staff who have little or no experience in using computers, so you can learn the essential skills and gain confidence in your ability to use technology. Learn more... |
2 hours |
| Virtual tutorial |
Customer Service in Public Health — Healthcare is a customer service industry primarily dependent on the quality of care provided and the daily interaction between the staff and patients. There is often a sense of urgency as patients are attempting to navigate their way around an unfamiliar healthcare system. Learn more... |
1 hour |
| Face to face |
Fundamentals of Project Management — Are you part of a project team or about to lead one? |
8 hours |
| Virtual tutorial |
— This short session will equip you with the skills and knowledge to manage meetings effectively and efficiently. Learn more... |
1 hour |
| Virtual tutorial |
Meetings and Minute Taking for Beginners — The aim of this interactive and practical course is to equip you with the skills and knowledge to organise the administrative parts of a meeting and how to take effective meeting minutes. Learn more... |
2 hours |
| Face to face |
— Would you like to improve your skills with Microsoft Excel?
|
7 hours |
| Face to face |
Microsoft Excel – Intermediate Formulas, Functions and Lists — Are you using Microsoft Excel spreadsheet with calculations and want to expand your skills? Building upon Microsoft Excel Foundations, this course will equip you to become proficient with your own spreadsheets, making effective use of formulas, auto functions, and drop-down lists to aid data entry and management. Learn more... |
3.5 hours |
| Face to face |
Microsoft Excel - Intermediate Pivot Tables and Charts — Need to build on your existing skills and enhance your Microsoft Excel abilities with Pivot tables and charts? Building upon Microsoft Excel Foundations, this course will equip you to develop your own spreadsheets, incorporating tables, creating charts, and graphics to best communicate your data. Learn more... |
3.5 hours |
| Face to face |
— Need to add automation to your Excel spreadsheets? Building upon Microsoft Excel Foundations, this course equips you to create macros within Microsoft Excel to automate data management. Learn more... |
4 hours |
| Virtual tutorial |
— Are you using Microsoft Outlook in your role? Perhaps you are checking email but unsure about the other features in Microsoft Outlook? Microsoft Outlook is a well-established communication and workload management application that is much more than emails and calendars. Learn more... |
1 hour |
| Virtual tutorial |
Microsoft Teams - An Introduction — Need to use Microsoft Teams in your role? Microsoft Teams is a persistent chat-based collaboration platform complete with document sharing, online meetings, and many useful features for business communications. Learn more... |
1 hour |
| Virtual tutorial |
— Emails need to be written as clearly as possible to avoid causing confusion with the recipient. This short session will provide you with a brief overview of the 5 Cs of written communication for your emails to be Clear, Concise, Coherent, Correct, and Courteous. Learn more... |
1 hour |
*We're redeveloping slhd.health.nsw.gov.au/sydney-education – more features and courses will be added over time.