A NSW Government website


Plan your Visit

Thank you for planning your visit to our healthcare facilities.

Visiting has changed

We appreciate your understanding and support as we continue to take precautions to keep our patients, community and staff safe from COVID-19.

Across our facilities, patients can have multiple visitors through out the day, with only two visitors per patient at any one time. Children aged 12 years and under will be welcome and will not be included in the number of visitors by the bed.

Outpatients may be escorted by a carer, interpreter or person essential for the visit.

All visitors must wear a mask that covers their mouth and nose at all times.

Exemptions on these limits will be considered on compassionate grounds, please talk to your treating team.

If the person you are wishing to visit is currently COVID-19 positive, your request will need to be clinically assessed and some restrictions may apply.

If you have cold or flu-like symptoms such as a cough, fever, sore throat or runny nose please stay at home and don’t visit a healthcare setting.

As an added precaution to protect patients and staff from infection, if you think you may be a high risk for having acquired COVID-19, please avoid visiting friends and family in hospital for seven days after your exposure risk.

Visitors will be permitted if they have not tested positive to COVID-19 within the last 10 days*.

*In end of life situations, individuals who have COVID-19 can be risk assessed to visit a direct family member.

More information

For more information about visiting contact the Nurse Unit Manager for the relevant ward, via the hospital switchboard:

Balmain Hospital switchboard

(02) 9395 2111

Canterbury Hospital switchboard

(02) 9787 0000

Concord Hospital switchboard

(02) 9767 5000

RPA Hospital switchboard

(02) 9515 6111

Sydney Dental switchboard

(02) 9293 3200

We appreciate your support as we continue to take precautions to protect our patients and our community.

Our patients receiving care

If you are a current patient receiving care (including as an outpatient), please talk to your treating team about your individual circumstances for entering the hospital.

We encourage you to use technology, where possible, to check in with loved ones. Patients are able to access free WiFi in our facilities.

COVID-19 testing

If you have even mild symptoms, please don't come to the hospital. Get tested straight away and self-isolate until you get a negative result.

COVID-19 symptoms


Last updated November 2022.