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Plan your Visit

Thank you for planning your visit to our healthcare facilities.

Visiting has changed

We appreciate your understanding and support as we continue to take precautions to keep our patients, community and staff safe from COVID-19.

Due to the number of COVID-19 and Influenza cases in our community, we are limiting the number of visitors to our facilities.

Two people will be able to visit a patient a day for two hours only per visitor.

Outpatients may be escorted by a carer, interpreter or person essential for the visit.

It is requested that children under 12 do not visit at this time.

All visitors must be screened and check in using our QR code system and wear a mask that covers their mouth and nose at all times.

Exemptions on these limits will be considered on compassionate grounds, please talk to your treating team.

To limit risk of COVID-19 transmission in some areas we may continue to have additional limits on the number of visitors at the bedside at any given time.

If the person you are wishing to visit is currently COVID-19 positive, your request will need to be clinically assessed and some restrictions may apply.

All visitors will be screened on entry and must agree to wear a mask and other personal protective equipment as necessary and follow the advice of healthcare staff at all times.

RPA Building Access Pass
SydneyConnect Image: Staff, patient and visitor Building Access Pass

Visitors* will be permitted if they:

  • have not tested positive to COVID-19 within the last 10 days**
  • are not a high-risk contact of someone who has had COVID-19 in the previous 14 days**
  • do not have COVID-19 symptoms
  • have not arrived from overseas in the past 7 days

A high-risk contact is someone who has spent more than four hours in a home, accommodation premises or care facility with someone who has COVID-19.

**In end of life situations, individuals who have COVID-19 or are not fully vaccinated can be risk assessed to visit a direct family member.

More information

For more information about visiting contact the Nurse Unit Manager for the relevant ward, via the hospital switchboard:

Balmain Hospital switchboard

(02) 9395 2111

Canterbury Hospital switchboard

(02) 9787 0000

Concord Hospital switchboard

(02) 9767 5000

RPA Hospital switchboard

(02) 9515 6111

Sydney Dental switchboard

(02) 9293 3200

We appreciate your support as we continue to take precautions to protect our patients and our community.

Our patients receiving care

If you are a current patient receiving care (including as an outpatient), please talk to your treating team about your individual circumstances for entering the hospital.

We encourage you to use technology, where possible, to check in with loved ones. Patients are able to access free WiFi in our facilities.

COVID-19 testing

If you have even mild symptoms, don't come to the hospital. Get tested straight away and self-isolate until you get a negative result.

COVID-19 symptoms

COVID-19 vaccinations

To get a COVID-19 vaccine or booster, you can book an appointment at one of our clinics here, or via the NSW Health website.


Last updated July 2022.