
Patient and Family Experience Symposium
On day two of Innovation Week, the focus is on the experience of our patients and their loved ones.

The 2023 Patient and Family Experience Symposium celebrated young people and transitions of care from Paediatric to Adult.
Held in the beautiful grounds of Callan Park, Rozelle, we take the opportunity to explore the unique partnership we have with our patients.
2023 Program
8.30am |
Guest arrival & networking |
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9am |
Welcome to Country, Smoking Ceremony, Performance Savannah Flynn, Youth Representative, Metropolitan Local Aboriginal Land Council — Cultural Garden Following performance, guests move to Auditorium, Sydney Education |
9.30am |
MY STORY • 15 MINS Hannah’s Story Hannah Diviney, Patient and Family Experience Symposium Emcee Hannah is a writer, disability advocate, Editor in Chief at Missing Perspectives, she joins Sydney Innovation Week to share her experience and to facilitate our conversations. |
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PRESENTATION • 20 MINS From Foster Kid to CEO Isaiah Dawe, Chief Executive Officer, ID Know Yourself |
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PRESENTATION • 20 MINS The RPA Cystic Fibrosis Service – Partnering with Young People Nicole Liaroutsos, Cystic Fibrosis Clinical Nurse Consultant, Cystic Fibrosis Service, Sydney Local Health District |
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PRESENTATION • 15 MINS Chelsea’s Story Chelsea Sidebottom, Youth Advocate |
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PANEL • 30 MINS Let’s talk about: Youth Homelessness Paul Clenaghan, Program Director, Homelessness and Rough Sleepers, Sydney Local Health District The City of Sydney has an estimated 25 per cent of the homeless youth population. In this important conversation we talk about how we connect our services to support young people experiencing homelessness. |
11.15am |
SESSION BREAK • 15 MINS Morning Tea |
11.30am |
PRESENATION • 30 MINS Lived Experiences at Rivendell Child, Adolescent and Family Mental Health Services Nazeeha Protikkha, Youth Consumer, Rivendell |
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PANEL • 35 MINS Making Our Voices Heard YouthFrontline In this important conversation we hear from young people about the contributions they can make to our healthcare system. |
12.30pm |
SESSION BREAK • 60 MINS Lunch |
1.30pm |
PRESENTATION • 15 MINS EPIC-CP Young People as Researchers
Dr Katarina Ostojic, EPIC-CP Project Coordinator, Sydney Local Health District and Research Associate, University of New South Wales |
PRESENTATION • 15 MINS Nothing About Us Without Us: Principles for Best Practice in Co-design of Youth Health Research, Services and Guidelines Cristyn Davies, Research Fellow, The University of Sydney |
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PRESENTATION • 15 MINS Multicultural Youth Community Wellbeing Subash Poudel, Youth Collective Ambassador, Settlement Services International |
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PRESENTATION • 15 MINS Harry’s Story Harry Iles-Mann, Lived Experience Educator, Sydney Education |
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PRESENTATION • 15 MINS Transforming Transition in NSW Rachael Havrlant, Transition Care Network Manager, Agency for Clinical Innovation |
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PRESENTATION • 15 MINS Trapeze – Helping Young People Live an Extraordinary Life Deanna Darwall, Network Manager Youth and Transition, The Sydney Children’s Hospital at Westmead |
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PANEL • 30 MINS Let’s talk about: Transition of Care Nicole Liaroutsos, Cystic Fibrosis Clinical Nurse Consultant, Cystic Fibrosis Service, Sydney Local Health District This panel provides us an opportunity to talk about the important issues surrounding transition of care from paediatric to adult services and how we can best support young people. |
3.45pm |
Closing Remarks Dr Teresa Anderson AM, Chief Executive, Sydney Local Health District |