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Coaching Service

As an employee of Sydney Local Health District you have access to the Sydney Education Coaching Service.
 

Two colleagues sitting on a bench, talking.
SydneyConnect Image: Staff on the grounds, Sydney Education Rozelle

We aim to support you to be your best self while at work, and to grow and develop in your role.

We believe when you engage in coaching, there are benefits for you, your team, your clients, your personal life and the broader community in which we live and work. Coaching supports you and your team to find your own solutions and way forward.
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Why engage in coaching?

There are a lot of reasons why coaching is a great activity to engage in. Coaching focuses on you, your unique strengths, your desires and clarifies your specific goals. It is flexible and goes where it best needs to go for you and your individual circumstances.

Coaching will help to maximise your well-being, productivity and functioning at work.

Some of the reasons people come to coaching include:

  • To strengthen communication and interpersonal skills
  • For leadership development
  • To enhance relationships at work
  • For performance growth
  • To foster wellbeing and work-life balance
  • For self-regulation of emotions through reflection
  • To improve confidence in roles
  • To grow creativity and innovation
  • For career development and planning

We look forward to welcoming you to the Sydney Education Coaching Service.

Types of Coaching

Individual Coaching

Individual coaching is accessible to all staff, regardless of role. All individual coaching aims to support you with work performance and growth, skills and career planning, leadership development, inter-personal skills and self-reflection. 

This may include values and goal clarification, brainstorming, identifying options and solutions, plans of action, and exploring the work-life balance. 

As part of the coaching service, we will offer you the option of self-awareness and feedback tools. 

Coaching for Managers

If you are a manager, we can offer you coaching related to the Management Accountability Framework (MAF). Research has shown that coaching is key to managerial effectiveness and staff engagement. Our aim is to support you in your role as a manager to develop yourself and enhance positive team culture and performance. 

This may include values and goal clarification, brainstorming, identifying options and solutions, plans of action, and exploring the connectedness between work and personal life. 

As part of the coaching service, we will offer you the option of self-awareness and feedback tools. 

Team Coaching

Coaching can support team development and cohesiveness through working on a common goal/s that the team wishes to achieve, and can focus on development of high performing teams, values, vision, roles and responsibilities, defining behaviours and team strengths. This could involve the use of team-based tools used to help focus team members. The coaching team will be able to discuss the range of options available to you and your team. 

Self-Awareness Tools

As part of the Coaching Service, consideration of self-awareness and feedback tools is encouraged as part of the coaching process. This may include 360-degree feedback, Myers Briggs Type Indicator (MBTI), Clifton Strengths and possibly others. 

Completing one of these tools can increase your understanding of self, your strengths, and how these can be used to enhance interpersonal relationships and performance at work. 

360 Degree Feedback Tools

360 Degree Feedback is a process where you receive confidential and anonymous feedback from people who work with you. This typically includes feedback from your manager, your peers, and your team. 
We have two specialised 360 Degree Feedback Tools that are based on the Management Accountability Framework and the Staff Accountability Framework. 

Please contact us at SLHD-CoachingService@health.nsw.gov.au for more information.

Frequently Asked Questions

Testimonials

"The coaching service has provided me with the confidence to enable me to carry out my action plan regarding career development."

– Registered Nurse, April 2024

"I undertook the 360-degree framework survey and completed my coaching sessions last month. I can highly recommend the process as it provides a structured process for reflection and growth; I found my coach to be extremely supportive and adept in allowing me to explore changes in my ways of working and plan for the future; I really appreciated her approach. Thank you to Sydney Local Health District for providing the coaching and to the 360-degree team!"  

– Operational Nurse Manager, April 2024

"Coaching is an investment in tapping human potential, it is about unlocking and maximising an individual’s performance at work. Working closely with my coach made me realise that my professional life is not just about my work but also how I represent myself as an individual. The coaching sessions gave me a clarity about many aspects of my life, the confidentiality factor gave me the open space to discuss all my concerns. It helped me with my goals that were tailored specifically for me. Thank you, Sydney Education, for this amazing platform now available to staff."

– Admin Manager, December 2023

"Coaching really helped me reflect on and refresh my perspective as a Social Worker. My coach assisted me to delve deeper into my professional values and goals in order to grow my confidence and support me to choose my current path. I would highly recommend coaching to anyone who is needing guidance or further direction to invigorate their career!"

– Senior Social Worker, November 2023

"This service has been a marvellous and essential support for me whilst finding my feet in a more senior position. My coach was very positive, intelligent, and helpful. This marvellous service has been essential to build my confidence and productivity." 

– Clinical Midwifery Consultant, November 2023

"I reached out for coaching at a time in my career when I felt directionless and had lost confidence. Something I had not previously felt before in my career. Engaging in the coaching service provided so much support, confidence development and direction. It helped me to self-motivate and think broadly about how my skills could be transferable in other roles. During my coaching I applied for new roles which resulted in a new job that prior to coaching I wouldn’t have applied for. I am so appreciative of my coach who celebrated my new role as much as I did."

– Senior Allied Health Professional, October 2023