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Coaching Service

As an employee of Sydney Local Health District you have access to the Sydney Education Coaching Service.
 

Two colleagues sitting on a bench, talking.
SydneyConnect Image: Staff on the grounds, Sydney Education Rozelle

We aim to support you to be your best self while at work, and to grow and develop in your role.

We believe when you engage in coaching, there are benefits for you, your team, your clients, your personal life and the broader community in which we live and work. Coaching supports you and your team to find your own solutions and way forward.
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Why engage in coaching?

There are a lot of reasons why coaching is a great activity to engage in. Coaching focuses on you, your unique strengths, your desires and clarifies your specific goals. It is flexible and goes where it best needs to go for you and your individual circumstances.

Coaching will help to maximise your well-being, productivity and functioning at work.

Some reasons people come to coaching include the desire to:

  • strengthen communication and interpersonal skills
  • leadership development
  • enhance relationships at work
  • performance growth
  • foster wellbeing and work-life balance
  • self-regulation of emotions through reflection
  • improve confidence in roles
  • grow creativity and innovation
  • career development and planning

We look forward to welcoming you to the Sydney Education Coaching Service.

Types of Coaching

Individual Coaching

Individual coaching is accessible to all staff, regardless of role. All individual coaching aims to support you with work performance and growth, skills and career planning, leadership development, inter-personal skills and self-reflection. 

This may include values and goal clarification, brainstorming, identifying options and solutions, plans of action, and exploring the work-life balance. 

As part of the coaching service, we will offer you the option of self-awareness and feedback tools. 

Coaching for Managers

If you are a manager, we can offer you coaching related to the Management Accountability Framework. Research has shown that coaching is key to managerial effectiveness and staff engagement. Our aim is to support you in your role as a manager to develop yourself and enhance positive team culture and performance. 

This may include values and goal clarification, brainstorming, identifying options and solutions, plans of action, and exploring the connectedness between work and personal life. 

As part of the coaching service, we will offer you the option of self-awareness and feedback tools. 

Career Coaching

Coaching can support you in your career development and progression. Focusing on your individual needs, the coaching service could support you, especially in situations where:

  1. You are exploring options, but have no specific position or career pathway in mind
  2. You have a specific job or clear career pathway or goal in mind, and would like to work out a plan how to get there
  3. You would like coaching support to prepare for an interview or polish your Resume
  4. Coaching to maximise your future career options through enhancing your study or exam performance
  5. When you are faced with a career change due to unforeseen circumstances such as injury or the end of a temporary position.

To enhance your readiness for future roles, your coach may use tools and resources such as:

  • Clarifying values and meaning in work
  • Coaching tools to uncover strengths
  • Professional Development and Education opportunities
  • Career Mapping options and gap analysis
  • Wellbeing

Self-Awareness Tools

As part of the Coaching Service, consideration of self-awareness and feedback tools is encouraged as part of the coaching process. This may include 360-degree feedback, Myers Briggs Type Indicator (MBTI), Clifton Strengths and possibly others. 

Completing one of these tools can increase your understanding of self, your strengths, and how these can be used to enhance interpersonal relationships and performance at work. 

360 Degree Feedback Tools

360 Degree Feedback is a process where you receive confidential and anonymous feedback from people who work with you. This typically includes feedback from your manager, your peers, and your team. 
We have two specialised 360 Degree Feedback Tools that are based on the Management Accountability Framework and the Staff Accountability Framework. 

Please contact us at SLHD-CoachingService@health.nsw.gov.au for more information.

Frequently Asked Questions

Testimonials

"The Coaching service offered through Sydney Education has been a truly amazing and personally transformative experience. My coach regularly guided me through my own reflection by asking fantastic, thought-provoking questions. Throughout the coaching sessions, I completed a Management Accountability Framework 360 review and the Clifton Strengths Survey, which, together with the skills of my aforementioned coach, genuinely helped me develop both personally and professionally. I not only feel more confident, but also more able to harness and leverage my strengths in my day-to-day life at work and at home.”

– Data officer, December 2024

 

"Coaching enabled me to understand my strengths and helped me "find" myself again and "be me". I am much happier in my day to day working life and my personal life - as I am not taking my "issues or concerns" home with me. I can now be the positive role model for junior staff again. Thank you"

– Senior nurse, December 2024

 

"There are many benefits (to having coaching); firstly, conflict resolution, being able to mitigate fears, grief and barriers, and support goal setting and upskilling. The biggest benefit however is having a 'free mind' that leads to being more content and productive in the workplace."

– Manager, December 2024

 

"My coach was extremely professional, friendly, and made me feel at ease. She helped me identify my strengths and work towards a goal where I would thrive within a work environment. I’m so happy that I signed up to this service, thank you for everything!"

– Quality and Risk manager, December 2024

 

"My experience with the coaching service has been invaluable in so many ways. It was so refreshing to have my strengths highlighted and acknowledged. This was particularly helpful in supporting me to make sense of my thoughts and feelings about work scenarios. Coaching has helped me better understand myself, so I am able to communicate intentionally and mindfully. Consequently, this has had a positive impact on my productivity too. I think accessing coaching would be beneficial to staff members at any stage in their career. I have recommended many colleagues take the time out of their busy weeks to engage with the service for longer term growth and professional development."

– Allied health professional, October 2024

 

"The coaching service provided invaluable support during a challenging time in my workplace when I was dealing with burnout and faced with major career decisions. My coach was incredibly supportive, asking thoughtful questions, helping me reflect on my feelings and thoughts, and giving me the time and space to process everything. Her guidance played a key role in helping me make a decision that I’m genuinely happy with, and I’m excited about this next chapter in my career. I’m deeply grateful for the service and the flexibility in meeting with me when I needed it most. I will always remember her care and guidance. Thank you! I’ve already highly recommended this service to others.”

– Allied health professional, October 2024

 

"Coaching provided me with a plethora of benefits both professionally and personally. My coach provided me with support as well as help me to acknowledge my skills and achievements. She assisted me with goal setting and provided me with valuable resources and strategies to help strengthen my mind and confidence.

To help me manage stress and overcome obstacles, my coach suggested actions for coping with the challenges of maintaining work-life balance. This holistic approach has led me to be clearer minded and thus assisted me to make important decision and changes. I would strongly recommend coaching."

– Manager, May 2024

 

"The coaching service has provided me with the confidence to enable me to carry out my action plan regarding career development."

– Registered nurse, April 2024

 

"I undertook the 360-degree framework survey and completed my coaching sessions last month. I can highly recommend the process as it provides a structured process for reflection and growth; I found my coach to be extremely supportive and adept in allowing me to explore changes in my ways of working and plan for the future; I really appreciated her approach. Thank you to Sydney Local Health District for providing the coaching and to the 360-degree team!"  

– Operational nurse manager, April 2024

In Sydney Local Health District, we acknowledge that we are living and working on Gadigal, Wangal and Bediagal land, part of the EORA Nation. We pay our respect to all elders past, present and emerging. Our vision is to have the healthiest Aboriginal community in Australia.

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