A NSW Government website

Emergency

On

Coaching Service

As an employee of Sydney Local Health District you have access to the Sydney Education Coaching Service.
 

Two colleagues sitting on a bench, talking.
SydneyConnect Image: Staff on the grounds, Sydney Education Rozelle

We aim to support you to be your best self while at work, and to grow and develop in your role.

We believe when you engage in coaching, there are benefits for you, your team, your clients, your personal life and the broader community in which we live and work. Coaching supports you and your team to find your own solutions and way forward.
Apply Now

Why engage in coaching?

There are a lot of reasons why coaching is a great activity to engage in. Coaching focuses on you, your unique strengths, your desires and clarifies your specific goals. It is flexible and goes where it best needs to go for you and your individual circumstances.

Coaching will help to maximise your well-being, productivity and functioning at work.

Some reasons people come to coaching include the desire to:

  • strengthen communication and interpersonal skills
  • leadership development
  • enhance relationships at work
  • performance growth
  • foster wellbeing and work-life balance
  • self-regulation of emotions through reflection
  • improve confidence in roles
  • grow creativity and innovation
  • career development and planning

We look forward to welcoming you to the Sydney Education Coaching Service.

Types of Coaching

Individual Coaching

Individual coaching is accessible to all staff, regardless of role. All individual coaching aims to support you with work performance and growth, skills and career planning, leadership development, inter-personal skills and self-reflection. 

This may include values and goal clarification, brainstorming, identifying options and solutions, plans of action, and exploring the work-life balance. 

As part of the coaching service, we will offer you the option of self-awareness and feedback tools. 

Coaching for Managers

If you are a manager, we can offer you coaching related to the Management Accountability Framework. Research has shown that coaching is key to managerial effectiveness and staff engagement. Our aim is to support you in your role as a manager to develop yourself and enhance positive team culture and performance. 

This may include values and goal clarification, brainstorming, identifying options and solutions, plans of action, and exploring the connectedness between work and personal life. 

As part of the coaching service, we will offer you the option of self-awareness and feedback tools. 

Career Coaching

Coaching can support you in your career development and progression. Focusing on your individual needs, the coaching service could support you, especially in situations where:

  1. You are exploring options, but have no specific position or career pathway in mind
  2. You have a specific job or clear career pathway or goal in mind, and would like to work out a plan how to get there
  3. You would like coaching support to prepare for an interview or polish your Resume
  4. Coaching to maximise your future career options through enhancing your study or exam performance
  5. When you are faced with a career change due to unforeseen circumstances such as injury or the end of a temporary position.

To enhance your readiness for future roles, your coach may use tools and resources such as:

  • Clarifying values and meaning in work
  • Coaching tools to uncover strengths
  • Professional Development and Education opportunities
  • Career Mapping options and gap analysis
  • Wellbeing

Self-Awareness Tools

As part of the Coaching Service, consideration of self-awareness and feedback tools is encouraged as part of the coaching process. This may include 360-degree feedback, Myers Briggs Type Indicator (MBTI), Clifton Strengths and possibly others. 

Completing one of these tools can increase your understanding of self, your strengths, and how these can be used to enhance interpersonal relationships and performance at work. 

360 Degree Feedback Tools

360 Degree Feedback is a process where you receive confidential and anonymous feedback from people who work with you. This typically includes feedback from your manager, your peers, and your team. 
We have two specialised 360 Degree Feedback Tools that are based on the Management Accountability Framework and the Staff Accountability Framework. 

Please contact us at SLHD-CoachingService@health.nsw.gov.au for more information.

Frequently Asked Questions

Testimonials

"I learnt about the coaching service through completing the Diploma of Mental Health at Sydney Education. It was a really tough time in my career, and I was quite lost in what I wanted to do. When I signed up for the service, I only expected someone to direct me on what to do but I gained so much more. My coach helped me reflect and realign my work to my values. She supported me in realising that leadership comes in different forms and use my strengths to help my team. It has been a wonderful experience, and I will definitely do it again in the future. Also, a massive thank you to my coach who has helped me navigate a pivotal period of my life.” Occupational Therapist, July 2025

"I’m incredibly glad I took part in the Coaching service offered through Sydney Education. From the first session my coach created a psychologically safe and welcoming space where I felt comfortable to speak openly. The sessions never felt mechanical or rigid rather they felt like conversations with a trusted friend who offered thoughtful insights, empathy and practical strategies. The Clifton Strengths assessment gave me a deeper understanding of how I respond to certain workplace situations. It clarified both my strengths and areas for growth. With her support I’ve developed useful strategies to better manage my emotions and navigate work with greater confidence and self-awareness" Manager, July 2025

"I felt encouraged, supported and guided on how to initiate change out of my comfort zone at work to learn about new avenues, experience new things, make the impossible, possible, create new career progression opportunities for myself.  Through the coaching sessions, I learnt to look at situations, experiences and my own thoughts and choices through different and other peoples’ lenses to help me understand more about myself and where I was in life, my professional life and where I wanted to direct myself. My coach was very kind, an active listener, provided extremely constructive feedback and helped me realize things for myself instead of telling me what she would do in the situations I was in.  She allowed me to reflect, plan and execute at a high level which I have not been able to do before. As a result I feel I have developed as a clinician and human on many avenues." Registered Nurse, Emergency Department, March 2025

"I wish I had been able to work with a coach and go through Clifton Strengths earlier in my career.  It’s helped to understand myself and my strengths and weaknesses better. I may have felt more self-empowered. I now feel I can work in a more focused manner” Clinical Nurse Consultant, Aged Health, February 2025

"The Coaching service offered through Sydney Education has been a truly amazing and personally transformative experience. My coach regularly guided me through my own reflection by asking fantastic, thought-provoking questions. Throughout the coaching sessions, I completed a Management Accountability Framework 360 review and the Clifton Strengths Survey, which, together with the skills of my aforementioned coach, genuinely helped me develop both personally and professionally. I not only feel more confident, but also more able to harness and leverage my strengths in my day-to-day life at work and at home." Data Officer, December 2024

"Coaching enabled me to understand my strengths and helped me find myself again and be me.  I am much happier in my day to day working life and my personal life - as I am not taking my issues / concerns home with me.   I can now be the positive role model for junior staff again.  Thank you!” Senior Nurse, December 2024

"There are many benefits (to having coaching); firstly, conflict resolution, being able to mitigate fears, grief and barriers, and support goal setting and upskilling. The biggest benefit however is having a 'free mind' that leads to being more content and productive in the workplace." Manager, December 2024

"My coach was extremely professional, friendly, and made me feel at ease. She helped me identify my strengths and work towards a goal where I would thrive within a work environment. I’m so happy that I signed up to this service, thank you for everything!" Quality and Risk Manage, December 2024

In Sydney Local Health District, we acknowledge that we are living and working on Gadigal, Wangal and Bediagal land, part of the EORA Nation. We pay our respect to all elders past, present and emerging. Our vision is to have the healthiest Aboriginal community in Australia.

© 2025 Sydney Local Health District, ABN 17 520 269 052 Accessibility Disclaimer Privacy