About this course

The Emergency Department Violence Prevention and Management physical skills workshop briefly revises the pre-requisite modules with a focus on learning and practicing personal safety and team restraint techniques. It provides you with the required knowledge and skills for patient-centred care and safe working environments. 

This workshop contains information that may be emotionally confronting for some people. If you find it raises any concerns please speak to your manager or contact the Employee Assistance Program.

Who should attend?

Staff currently working in emergency departments such as nurses, allied health, medical staff, security staff and others involved with a security or duress response.

What will you learn?

By the end of this course you will be able to:

1. Describe the importance of self, environment and others in relation to violence prevention and management
2. Apply a risk assessment approach to preventing and responding to workplace violence
3. Use techniques and restraints to keep you and others safe when responding to a violent person.

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Testimonials

“Great to get hands on practice with knowledgeable instructors”

“Very informative and practical, a fun day”

“They made it enjoyable which made it easier to learn and participate. I like how they really went step by step”

“Excellent facilitators, very knowledgeable. Great that majority was practical so easily applied to the workplace”