About this course

This highly interactive one-day workshop explores the scientific domain of human factors and the development of non-technical skills in all healthcare staff throughout Sydney Local Health District. The workshop aims to build a culture of continuous safety improvement across all areas of health services and to explore different ways of working together to promote patient safety.

The Introduction of human factors in healthcare will includes topics of:

• What are human factors and how do these impact on our roles as professionally and personally
• Developing advanced communication skills
• Situational awareness
• Teamwork and leadership
• Error and risk minimisation
• Promoting a culture of continuous improvement culture across all roles in health.

Who should attend?

This workshop is for all staff in all roles clinical and non-clinical throughout Sydney Local Health District.

What will you learn?

By the end of this course you will be able to:

• Identify why the exploration of human factors in healthcare are important to consider
• Gain a deeper understanding of human factors that can influence both your professional and personal lives, as well as their impact on teams and the broader healthcare system
• Discover effective strategies for mitigating the risks associated with human factors in a healthcare environment
• Gain knowledge and confidence with promoting a culture of continuous improvement and safety focus through an increased awareness of how human factors affect the way in which we work.

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