About this course

This program builds upon the State Mental Health Triage Assessment Line Training course and the clinicians clinical experience, with a focus on clinical decision-making and documentation.

Who should attend?

Experienced mental health clinicians who have completed the pre-requisite State Mental Health Triage Assessment Line Training course.

What will you learn?

By the end of this course you will be able to:

1. Examine decision-making models in clinical formulation
2. Compare and critique clinical writing skills with reference to descriptive narratives
3. Analyse experiences of telephone triage in a structured manner as part of the State Mental Health Triage Assessment Line Training course
4. Examine experiences and understanding of operational and governance matters in relation to telephone triage
5. Analyse your understanding of theories of crisis and crisis intervention
6. Illustrate your understanding and application of communication microskills
7. Construct a collaborative safety plan.

Apply now